Privacy Policy

1. Introduction

Welcome to AWENUE Global Software Solutions ("AWENUE", "we", "our", or "us"). We respect your privacy and are committed to protecting personal data collected through our website (awenueglobalsoftwaresolutions.in) and our digital services. This policy outlines our procedures regarding the collection, storage, and handling of your information.

2. Information We Collect

We only collect information that is strictly necessary to deliver our services, communicate with you, and improve our digital platforms:

• Direct Inquiries: Name, work email address, phone number, and project requirements submitted via our consultation or inquiry forms.
• Newsletter Subscriptions: Email address provided voluntarily to receive engineering and industry updates.
• Technical Usage Data: Anonymized telemetry such as browser type, operating system, and pages visited to optimize Core Web Vitals and site performance.

3. How We Use Your Information

We process your personal information for lawful and transparent purposes only:

• To assess project requirements and deliver tailored technical proposals and quotes.
• To communicate project milestones, updates, and maintenance notifications.
• To safeguard our web infrastructure against spam, unauthorized access, and malicious activities.
• To comply with statutory legal requirements under applicable technology and data protection acts.

4. Data Sharing & Third Parties

AWENUE does not sell, rent, or trade your personal information to third parties or data brokers. We only share data with vetted cloud infrastructure providers (such as Google Cloud / Firebase and Vercel) necessary to host and secure our web systems.

5. Data Retention & Security

We retain client inquiries only as long as required to fulfill business communication or maintain project records. We enforce modern encryption standards (TLS 1.3 in transit and AES-256 at rest) and strict access controls across all operational databases.

6. Your Rights

Depending on your jurisdiction (including Indian IT Act regulations and GDPR guidelines where applicable), you possess the right to:

• Request access to the personal data we hold about you.
• Request correction or deletion of your information.
• Unsubscribe from promotional emails or newsletters at any time.